Home > Contact Us
Contact IDS
EMAIL:
PHONE:
Patient & Insurance Billing Dept: 1-866-590-9779
24-Hour Patient Testing Support (PATIENTS ONLY!):
Home Pulse Oximetry Test - 1-866-486-4891
Home Sleep Apnea Test (Resmed Apnealink Device) - 1-800-272-1530
Main Number (Sales, HME and Physician Customer Service and Tech Support, etc): 1-800-355-0691
FAX:
Oximetry Order Fax Line: 1-888-771-5146
Home Sleep Test Order Fax Line: 1-888-771-5146
Patient Release / AOB Fax: 1-888-771-5147
Billing Dept. Fax: 1-888-213-9196
ADDRESS:
Mailing Address:
Instant Diagnostic Systems, Inc.
PO BOX 2449
Decatur Alabama 35602
Physical Address:
Instant Diagnostic Systems, Inc.
1740 4th Ave SE, Suite A
Decatur, Alabama 35601
HOURS OF OPERATION:
Business Office Hours:
M-F 9:00am-5:30pm EST
Customer Service & Order Processing Hours:
M-F 8:00am-7:30pm EST
Patient Testing Technical Support:
24 hours a day, 7 days week
ACCREDIDATION:
The Joint Commission requires that accredited facilities provide contact information for the Joint Commission to make inquiries or file complaints. The following links will direct you to the appropriate page on the Joint Commission website.
http://www.jointcommission.org/about/contactus.aspx - General Contact information
http://www.jointcommission.org/report_a_complaint.aspx - To file a complaint