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Contact IDS

EMAIL:

PHONE:

Patient & Insurance Billing Dept: 1-866-590-9779

24-Hour Patient Testing Support (PATIENTS ONLY!):
Home Pulse Oximetry Test - 1-866-486-4891
Home Sleep Apnea Test (Resmed Apnealink Device) - 1-800-272-1530


Main Number (Sales, HME and Physician Customer Service and Tech Support, etc): 1-800-355-0691

FAX:

Oximetry Order Fax Line: 1-888-771-5146

Home Sleep Test Order Fax Line: 1-888-771-5146

Patient Release / AOB Fax: 1-888-771-5147

Billing Dept. Fax: 1-888-213-9196

ADDRESS:

Mailing Address:
Instant Diagnostic Systems, Inc.
PO BOX 2449
Decatur Alabama 35602

Physical Address:
Instant Diagnostic Systems, Inc.
1740 4th Ave SE, Suite A
Decatur, Alabama 35601

HOURS OF OPERATION:

Business Office Hours:
M-F 9:00am-5:30pm EST


Customer Service & Order Processing Hours:
M-F 8:00am-7:30pm EST

Patient Testing Technical Support:
24 hours a day, 7 days week

ACCREDIDATION:

The Joint Commission requires that accredited facilities provide contact information for the Joint Commission to make inquiries or file complaints. The following links will direct you to the appropriate page on the Joint Commission website.

http://www.jointcommission.org/about/contactus.aspx  - General Contact information

 

http://www.jointcommission.org/report_a_complaint.aspx  - To file a complaint